Frequently Asked Questions

I want to live at The Landings at Chandler Crossings. What do I need to do now?

We're so excited that you've chosen The Landings at Chandler Crossings as your home away from home. For your convenience, you can apply and complete all your lease paperwork online from anywhere in the world. Be sure you have a copy of your driver's license or photo ID and payment method.

How much is the security deposit?

There is no security deposit.

Do I have to pay a move-in fee or application fee when I sign my lease?

There is an application fee of $50 and an activity fee of $150.

What is included in the rent?

Utilities included in rent are water, trash, sewage, and internet. The cable is not included.

Is my apartment furnished? And if so, what should I bring on move-in day?

Great news, our apartments are furnished. The common area has a sofa, sofa chair, coffee table, entertainment center with a flat-screen TV, side table, dining room table with chairs, and breakfast bar with chairs. The bedroom has a bed frame, hypo-allergenic mattress, side table, desk, desk chair, and two stackable dressers with two drawers. Plus, our apartments come with a washer and dryer!

To bring on move-in day: full-sized bed sheets, bathroom accessories (shower curtain, soap, towels, etc.), kitchen utensils (pots, plates, silverware, and cups), and standing lamps for the common area.

Do you provide roommate services?

We offer roommate matching services. Each resident completes a detailed roommate lifestyle questionnaire. Then we match residents who are most compatible based on their responses.

Is the apartment community within walking distance of campus?

You'll love our location. Michigan State University is 1.3 miles from The Landings at Chandler Crossing and is a straight bus route on CATA route 26. Also, Lansing Community College is 5.8 miles away and can be reached by CATA.

Is there public transportation nearby?

Yes! We have a covered CATA bus stop right next to our leasing office.

What is the parking situation?

Parking is free and handicapped spots are available at each building.

How late is your fitness center open?

Our fitness center is open 24/7 and with your play pass, you can go to any Chandler Crossing amenities.

What if I have a problem with an appliance or have an emergency maintenance problem?

We have emergency maintenance 24/7, and work orders can be placed on the resident portal.

Do I have to have a guarantor?

No, if you do not have a guarantor you can pay a self-guarantor fee of the last 1.5 installments of your lease when it is signed.

Is there a late fee for overdue payments? Is there a grace period?

Rent is due on the 1st of each month, late fees of $75 are added at 9:00 AM EST on the 3rd of each month.

Are pets welcome?

Yes! We are pet-friendly! Each resident is allowed to have one pet, and each apartment is allowed to have two pets. There is a non-refundable fee of $300 and each installment fee of $25. Breed and size restrictions do apply. If you would like more information about our pet policy please contact our leasing office.

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